CUSTOMER SUCCESS TEAM
OUR COMMITMENT TO EMPOWERING EDUCATORS
EdPower takes responsibility for the impact our company has on the world. We are proud to follow through and deliver on what we promise to our suppliers, students, families, and employees! We fully expect and incorporate ethical business practices to help bring educational equity and extraordinary outcomes to the masses.
VP, Customer Success
I am responsible for the oversight of our customer experience team. I also work closely with our customers; both as a liaison between departments as well as a resource for success planning. Reach out to me with any general questions; especially if you are not sure where to go. Your satisfaction is of the utmost importance to all of us here at EdPower as we strive to support your initiatives in empowering educators and advancing student achievement.
Coordinator, Professional Development
As a teacher, I have seen the impact of effectively utilizing our EdPower tools to increase student achievement results in my classroom. At EdPower, I have the opportunity to lead much of the professional development for our team by working with districts to carry out their personal vision to meet their educational goals through best practices. My goal is to guide you in a way that makes you feel empowered to utilize the platforms, train and work with your teams to understand the most efficient way to use each tool and connect the educational practice through the use of our EdPower products.
My goal is to make sure your district/school gets the most out of your investment in EdPower’s platforms and services. I look forward to the opportunity to work with your team and encourage you to connect with me if I can be of assistance. I am also regularly reaching out to provide updates and engage with key stakeholders to make sure we are meeting your expectations.
Manager, Customer Experience
Our team of experienced engineers understands how the performance of our products can impact the work that is happening in the classroom and are committed to providing our clients with the best possible service. In order to expedite the handling of any issues you may experience, we encourage you to submit a ticket through the platforms or using the link on this page. If you have any concerns about the handling of your request, please don’t hesitate to reach out and/or bring to the attention of another one of my colleagues listed on this page.
Manager, Support Services